Last updated: July 16, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service, and informs you of your privacy rights and protections under the law.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings. These definitions apply regardless of whether they are used in singular or plural.
Definitions
- Account – A unique account created for you to access our Service.
- Affiliate – An entity under common control with a party.
- Company – Melonex Technologies Limited, also referred to as “we”, “us”, or “our”.
- Cookies – Small files that store browsing history and preferences.
- Country – Uganda
- Device – Any device used to access the Service (e.g., computer, phone, tablet).
- Personal Data – Any information relating to an identifiable individual.
- Service – Refers to the website: melonexltd.com.
- Service Provider – Third parties that process data on behalf of the Company.
- Third-party Social Media Service – Services like Facebook, Google, etc., used for login or account creation.
- Usage Data – Data collected automatically (e.g., IP address, session time).
- You – The individual or legal entity using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect personally identifiable information such as:
- Email address
- Full name
- Phone number
- Physical address
- Usage Data
Usage Data
This includes information like IP address, browser type, pages visited, device type, and session details.
Third-Party Social Media Logins
If you log in using Google, Facebook, Instagram, Twitter, or LinkedIn, we may access and store associated profile data.
Tracking Technologies and Cookies
We use cookies and similar tracking methods such as:
- Session Cookies – Temporary and deleted when browser closes.
- Persistent Cookies – Stored even after the session ends.
- Web Beacons – Track interactions within emails and pages.
Read more about cookies in our Cookies Policy or on the TermsFeed website.
Use of Your Personal Data
We may use your data to:
- Provide and maintain the Service
- Manage your account
- Fulfill contractual obligations
- Contact you via email, SMS, or notifications
- Send promotional offers (unless opted out)
- Analyze and improve our services
- Conduct business transfers or mergers
Sharing Your Information
We may share your data with:
- Service Providers
- Business partners
- Affiliates and subsidiaries
- Other users (when publicly shared)
- In mergers, acquisitions, or asset sales
- With your consent
Data Retention & Deletion
Your data is retained only as long as necessary. You may request deletion by:
- Accessing your account settings
- Contacting us directly
Transfer of Your Personal Data
Data may be transferred to and processed in countries with different data laws. We ensure adequate safeguards are in place.
Disclosure of Personal Data
We may disclose data if required to:
- Comply with the law
- Protect our rights or users’ safety
- Prevent fraud or misconduct
- Comply with court orders or authorities
Security of Your Data
While we use secure methods, no system is 100% secure. We take reasonable precautions to protect your data.
Children’s Privacy
We do not knowingly collect data from children under 13. If you become aware of such data collection, please contact us for removal.
Links to Other Sites
We are not responsible for the privacy practices of third-party sites linked on our website. Please review their policies.
Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted here, and you may receive an email notification.
Contact Us
If you have any questions about this Privacy Policy, you can reach us at:
- Email: support@melonexltd.com
- Phone: +256 765 032388
- Website: Contact Page